Volume : 10, Issue : 12, December – 2023
Title:
THE ROLE OF THE MEDICAL SECRETARY IN THE DEVELOPMENT OF THE HEALTH SECTOR
Authors :
Mohammed.H.Faizo,Hussain M.AL-qahtani , Falah S. AL-harbi , Faisal A . AL-shoeal, Abdulrahman S. AL-shahrani , Abdullah M. AL-mutairi , Yasser M . AL-qarni, Nasse A . AL-dossari , Ahmed M. AL-asmari , Omar.S.Althobaiti,Mustafa.I. Maes
Abstract :
The aim of the current study is, the importance of the role of the medical secretary in society, the impact of the medical secretary in terms of coordinating appointments between patients and doctors, what are the health services provided by the medical secretary. The questionnaire was created electronically via the Google Drive program, and then it was distributed via mobile phone on the social networking program (WhatsApp). Using e-mail for all participants to respond to the questionnaire. 600 questionnaires were distributed to all mobile groups, and 550 questionnaires were received on the researcher’s e-mail. (The target group is residents of the holy city of Mecca, aged 25-60 years).
Keywords: medical secretariat, development, health sector
Cite This Article:
Please cite this article in press Mohammed.H.Faizo et al., The Role Of The Medical Secretary In The Development Of The Health Sector ., Indo Am. J. P. Sci, 2023; 10 (12).
Number of Downloads : 10
References:
1- Tengilimoğlu, D., & Çıtak N. (2003). Yönetici ve Tıp Sekreterliği. Ankara: Seçkin Yayıncılık. Tengilimoğlu, D., Işık, O., & Akbolat M. (2017). Sağlık İşletmeleri Yönetimi. (8.Basım), Nobel Yayıncılık, Ankara
2- NOLO (Nordiska Läkarsekreterarorganisation) [Internet]. “I am not a typing machine!” – Report on the Professional Status of Medical Secretaries in Nordic Health Care. NOLO; 2019 [cited Aug 2020]. Available from: http://www.terveydenhuollonsihteerit.fi/useruplo ads/files/Report%20on%20the%20Professional%2 0Status%20of%20Medical%20Secretaries%20in%2 0Nordic%20Health%20Care.pdf
3- Kennedy M. The importance of a role-specific, in-hospital ward clerk education program. Hosp Top. Jul-Dec 2016;94(3-4):43-48. https://doi.org/10.1080/00185868.2016.1234312
4- Johansen MA, Pedersen ÅM, Ellingsen G. Secretaries` role in EHR Documentation and the Implications of Establishing a Structured EHR System. Stud Health Technol Inform. 2015;216:878
5- Bossen C, Groth L, Udsen F. Boundary-Object Trimming: On the Invisibility of Medical Secretaries’ Care of Records in Healthcare Infrastructures. Comput Supported Coop Work 2014;23(1):75–110. https://doi.org/10.1007/s10606-013-9195-5
6- Lambe G, Linnane N, Butler MW. Cleaning up the paper-trail – our clinical notes in open view. Int J Health Care Qual Assur. 2018 Apr 16;31(3):228- 236. https://doi.org/10.1108/IJHCQA-09-2016- 0126
7- Bergey MR, Goldsack JC, Robinson EJ. Invisible work and changing roles: Health information technology implementation and reorganization of work practices for the inpatient nursing team. Soc Sci Med. 2019 Aug;235:112387. https://doi.org/10.1016/j.socscimed.2019.112387
8- Vitari C, Ologeanu-Taddei R. The intention to use an electronic health record and its antecedents among three different categories of clinicl staff. BMC Health Serv Res. 2018 Mar 21;18(1):194. https://doi.org/10.1186/s12913- 018-3022-0
9- Ologeanu-Taddei R, Morquin D, Domingo H, Bourret R. Understanding the acceptance factors of an hospital information system: evidence from a french university hospital. AMIA Annu Symp Proc. 2015 Nov 5;2015:1001-7.
10- Bossen C, Jensen LG, Udsen FW. Evaluation of a comprehensive EHR based on DeLone and McLean model for IS succeed: Approach, results, and success. Int J Med Inform. 2013 Oct;82(10):940-53. https://doi.org/10.1016/j.ijmedinf.2013.05.010
11- Healthcare Information and Management Systems Society (HIMMS). [Internet]. Electronic medical record adoption model HIMSS Analytics EMRAM. HIMSS [cited Dec 2020]. Available from: https://www.himssanalytics.org/emram
12- Samadbeik M, Shahrokhi N, Saremian M, Garavand A, Birjandi M. Information Processing in Nursing Systems: An Evaluation Study from a Developing Country. Iran J Nurs Midwifery Res. SepOct 2017;22(5):377-382. doi: 10.4103/ijnmr.IJNMR_201_16.
13- Blijleven V, Koelemeijer K, Jaspers M. SEWA: A Framework for Sociotechnical Analysis of Electronic Health Record System Workarounds. Int J Med Inform. 2019 May;125:71-78. https://doi.org/10.1016/j.ijmedinf.2019.02.012
14- Flanagan ME, Saleem JJ, Millitello LG, Russ AL, Doebbeling BN. Paper- and computer-based workarounds to electronic health record use at three benchmark institutions. J Am Med Inform Assoc. 2013 Jun;20(e1):e59-66. https://doi.org/10.1136/amiajnl-2012-000982.
15- Ammenwerth E, Ehlers F, Hirsch B, Gratl G. HIS-Monitor: An approach to assess the quality of information processing in hospitals. Int J Med Inform. Feb-Mar 2007;76(2-3):216-25. https://doi.org/10.1016/j.ijmedinf.2006.05.004
16- Finlex. Act on the Status and Rights of Patients. 785/1992 English. [Internet]. Finlex; translation completed 13.05.1996 [Available from: https://www.finlex.fi/en/laki/kaannokset/1992/en 19920785.
17- Robinson E, Bergey M, Brady E, Mapp AM, Goldsack JC. The Impact of an Electronic Medication Administration Record (eMAR) and Computerized Physician Order Entry (CPOE) on Nurse Extender and Unit Clerk Staffing. J Nurs Adm. 2017 Dec;47(12):610-615.
18- Alserahy, Hassan Awad, et al (2008), The thinking and scientific research, Scientific Publishing Center, King Abdul-Aziz University in Jeddah, the first edition
19- Al Zoghbi, Muhammad and AlTalvah, Abas (2000), Statistical system understanding and analysis of statistical data, first edition, Jordon- Amman
20- Kadasah, N.A.; Chirwa, G.C.; et al. Knowledge, Attitude, and Practice Toward COVID-19 Among the Public in the Kingdom of Saudi Arabia: A Cross-Sectional Study. Front. Public Health 2020, 8, 217.